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FAQ - General

Please read our most frequent support requests for answers to issues you may encounter. Still need assistance? Please fill out a support request and we will contact you with a resolution to your issue.

What is a Verification of Employment?

A verification of employment is information contained in an employee record that shows the company name, job title, start date, end date, work duration and the employee is currently active or inactive. ETS only reveals the necessary objective information while leaving out any subjective information i.e. the employee was “constantly tardy” that could lead to an employee charged lawsuit against the employer. Below is an example of a VOE.

What is a Verification of Income?

A verification of income is information contained in an employee record that shows the company name, job title, start date, end date, work duration and the employee is currently active or inactive. In addition, to the information contained in a VOE, the VOI also provides the salary information which includes bonuses, commissions etc. ETS only reveals the necessary objective information while leaving out any subjective information i.e. the employee was “constantly tardy” that could lead to an employee charged lawsuit against the employer. Below is an example of a VOI.

What is a Social Service Request?

A Social Service Request is information contained in an employee record that shows the company name, job title, start date, end date, work duration and the employee is currently active or inactive and salary information which includes bonuses, commissions. In addition, to the information contained in a VOI, the Social Service Request also provides other benefits including medical and dental coverage. ETS only reveals the necessary objective information while leaving out any subjective information i.e. the employee was “constantly tardy” that could lead to an employee charged lawsuit against the employer. Below is an example of a Social Service Request.

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